When will I receive my order?
Orders placed before 1pm EST (weekdays) will be shipped the next day for delivery. Locations outside capital cities and major regional centres may take an extra day and very remote locations will take longer.
Has my order been shipped yet?
A confirmation email will be sent to you advising when your order has been shipped and it’s tracking details.
Incorrect delivery address/returned parcels
If an incorrect delivery address is provided or a parcel is returned to us as undeliverable, an extra postage fee will apply to send it again.